About this class
Customer Relationship Management and Loyalty
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Learning Material
Title
Volume
Introduction to Customer Relationship Management (CRM)
5.89 MB
<p>Introduction to Customer Relationship Management (CRM)</p>
Understanding Customer Behavior and Segmentation
5.89 MB
<p>Understanding Customer Behavior and Segmentation</p>
CRM Technologies and Systems
5.89 MB
<p>CRM Technologies and Systems</p>
Customer Data Management and Analytics
5.89 MB
<p>Customer Data Management and Analytics</p>
Customer Loyalty Programs and Strategies
5.89 MB
<p>Customer Loyalty Programs and Strategies</p>
Customer Service and Support in CRM
5.89 MB
<p>Customer Service and Support in CRM</p>
Measuring and Evaluating CRM Effectiveness
5.89 MB
<p>Measuring and Evaluating CRM Effectiveness</p>
Ethical Considerations in CRM and Loyalty Management
5.89 MB
<p>Ethical Considerations in CRM and Loyalty Management</p>
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.JPG)