About this class
Front Office Guest Relations
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Learning Material
Title
Volume
Introduction to Front Office Operations
5.89 MB
<p>Introduction to Front Office Operations</p>
Role and Responsibilities of Front Office Staff
5.89 MB
<p>Role and Responsibilities of Front Office Staff</p>
Communication Skills for Guest Relations
5.89 MB
<p>Communication Skills for Guest Relations</p>
Reservation Systems and Procedures
5.89 MB
<p>Reservation Systems and Procedures</p>
Check-in and Check-out Procedures
5.89 MB
<p>Check-in and Check-out Procedures</p>
Handling Guest Complaints and Feedback
5.89 MB
<p>Handling Guest Complaints and Feedback</p>
Front Office Accounting and Billing
5.89 MB
<p>Front Office Accounting and Billing</p>
Safety and Security in Front Office Operations
5.89 MB
<p>Safety and Security in Front Office Operations</p>
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.JPG)